Merge account to domain

This guide describes how to merge an existing classic Microsoft Purview account into your Microsoft Purview tenant account as a domain. Merge is a one-time process to 'copy' the information in your secondary classic Microsoft Purview account into your tenant level account. All the information is incorporated into a new domain. Your existing classic account remains as-is, so you can migrate your managed identity and deactivate and remove the secondary account once you have validated the merge.

Throughout this document, we use the terms primary account and secondary account:

• Primary account - refers to your tenant-level Microsoft Purview instance.
• Secondary account - refers to the Microsoft Purview instance you're migrating into your primary account as a domain.

Prerequisites

• Tenant with multiple Microsoft Purview accounts.
• Public network access enabled on your secondary account for the merging process.
• A Microsoft Purview account upgraded to the new experience as a primary account.

Limitations

1. Secondary accounts can only be merged once. Any values added to your secondary account after merging will have to be manually added to your primary account. It's recommended you stop using your secondary account after merging and either deactivate or delete the account.
2. Any values or assets added to a secondary account during an active merge aren't guaranteed to be migrated to the primary account. It's recommended you stop update and scanning activities on your secondary account during a merge.

There are also some current limitations that could prevent you from merging your existing Microsoft Purview account as a domain. Review these limitations and the behavior changes to confirm that merging is the correct option for you. The limitations could be updated in the future.

Behavior changes

1. Any secondary accounts' scans that use the managed identity (MSI) to scan a data source will keep using the same MSI after migrating to the primary account. So, if the secondary account is deleted after merge, these migrated scans won't work unless you follow the managed identity switchover process after merging.
2. Any secondary accounts' key vault connections that use managed identity (MSI) to connect will keep using the same MSI after migrating to the primary account. So if the secondary account is deleted after merge, these migrated scans won't work unless you follow the managed identity switchover process after merging.
3. If secondary account has a glossary named Glossary, the migrated glossary is named Glossary-{secondary account name} in the primary account. This behavior could cause glossary conflicts during assessment:
   • Secondary account already has a glossary named Glossary-{secondary account name}
   • Primary account has a glossary named Glossary-{secondary account name}

Request account merge

You can request an account merge from your primary account or from the secondary account you want to merge.

Request account merge from the primary account

1. Open the Microsoft Purview portal.

2. To select an existing account to be mapped as a new domain in primary account. You can either:

   • Select the Select account button in the pop-up.

     

   • If you're using the Microsoft Purview governance portal, open the Management center, navigate to the Overview in the General section. If you're using the Microsoft Purview portal, open Settings solution card, select Account and then select Select account in the alert box.

     

   Note

   • If a merge is currently in progress within the tenant, then the Submit request pop-up and alert box won't appear.

   • If the logged-in user doesn't have the proper permissions to request a merge, the Submit request pop-up and alert box won't appear.

3. Select an account to merge. (It's recommended that you perform an assessment before you merge.)

   

4. Specify categories for the merge filter, and select whether you want to allow auto-resolve for conflicts in that category.

5. Select Submit.

6. An assessment runs to confirm if there are any conflicts or limitations, and if the assessment is successful, the merge process begins.

7. You can monitor the merge process from the report page.

Request account merge from secondary account

1. Open the secondary account's Microsoft Purview portal

2. To select this account to be mapped as a new domain in primary account, you can either:

   • Select Submit merge request in the pop-up.

     

   • Or in the Microsoft Purview governance portal, open the Management center, navigate to the Overview in the General section and then select the alert box.

     

   Note

   • If a merge is currently in progress within the tenant, then the Submit request pop-up and alert box will not appear.

   • If the logged-in user doesn't have the proper permissions to request a merge, the Submit request pop-up and alert box will not appear.

3. Specify categories for the merge filter, and select whether you want to allow auto-resolve for conflicts in that category.

4. Select Submit.

5. The request is sent through an approval process where a Purview Administrator needs to approve the request.

6. After approval, an assessment will run to confirm if there are any conflicts or limitations, and if the assessment is successful, the merge process will begin.

7. You can monitor the merge process from the report page.

Merge filter

Whenever you merge an account, you can select which objects to migrate, and which to exclude. In many cases the filter will impact objects in its own category. However, there are potential behavior changes when you unselect some objects that may applicable to associated objects. Some of these categories and the associated behavior changes are listed below:

Approval for account merges

If the merge is requested from the secondary account, it needs to be approved by a Purview Administrator before proceeding with the merge. Purview Administrators receive an email notification to approve the merge request. Alternatively, the merge request can be approved within primary account's Microsoft Purview portal.

1. Open primary account's Microsoft Purview portal.

2. Depending on which portal you're using:

   • If you're using the Microsoft Purview governance portal:
     1. Open the Management center
     2. Select Request and approvals in the Workflow section.
   • If you're using the Microsoft Purview portal:
     1. open Workflows solution card
     2. select Requests and approvals.

   

3. Select the request.

4. Choose your response and select Confirm.

   

Assess conflicts and limitations

Before you run a merge, Microsoft Purview will assess a secondary account to see if it meets the prerequisites for merging with the primary account. If conflicts/limitations are detected and validation fails, manual intervention is required to proceed with the merge. After assessment, you'll have a report of any conflicts, and you can use our conflicts and resolutions to help resolve them.

Auto-resolve

During the Account Merge process, if the auto-resolve rule is set for a category, the system will automatically resolve any conflicts encountered according to the rule. Currently, we only support the skip rule, which means the object causing the conflict will be skipped and not moved from the secondary account to the primary account. Any other objects that depend on this object will also be skipped.

For example: If an auto-resolve rule is set for the Glossary category, and a Glossary term encounters a conflict, the system will automatically skip the merge of that term, and also skip the merge of any of that term's children.

Any conflicts encountered when auto-resolve is enabled won't be shown as errors in the assessment or merge process, because they'll be automatically resolved according to the rule.

Assessment only

You can submit an account for a merge assessment without merging it, to check for any conflicts.

To run an assessment from your primary account:

1. Open the Microsoft Purview portal.

2. To assess an existing account for merging, if you're using the Microsoft Purview governance portal, open the Management center, navigate to the Overview in the General section. If you're using the Microsoft Purview portal, open Settings solution card, select Account and then select Select account in the alert box.

   

3. Select an account to assess.

4. Select the drop-down on the Assess and merge button and select Assess only. Only an assessment is run and the merge process won't start afterwards, regardless of the assessment result.

   

To run an assessment from your secondary account:

1. Select the dropdown in the pop-up and select Submit assess only request.

   

After assessment, you'll have a report of any conflicts, and you can use our conflicts and resolutions to help resolve them.

Conflicts and resolutions

Here's a table of conflicts and their possible resolutions:

View merge and assessment reports

You can track the merge progress in real time during the merging process. To view merge report, users need to be a member of Purview Administrator role group.

1. Open Microsoft Purview portal

2. Open the Data Map and select Monitoring

3. The merge reports are located in the Account merging tab

   

4. Select any account name to see full information about its merge or assessment. Select the account name again to collapse its details and see the full account list.

On the report page, you can see the merge statistics summaries:

• Total accounts: Number of accounts that have attempted to merge

• Merging in progress: Accounts currently undergoing merging

• Completed merges: accounts that have successfully merged

• Failed merges: accounts that failed to merge

  

For any completed assessment, you can rerun an assessment, or rerun an assessment and merge by selecting the button in the assessment details.

Merge and assessment summary

On the account merging page, select an account, and you can view the merge or assessment summary and the detailed progress for that account.

• Assessment: the step that identifies conflicts and limitations between the primary and secondary accounts.

  Note

  The discovered conflicts and limitations are blocking the merge from proceeding. You must resolve all of them before selecting Rerun.

• Migration: the step that copies the objects from the secondary account to the primary account

  Note

  • Migrated objects in the primary account are invisible, and their associated functions are disabled during this step. For example, scan schedules are disabled in the primary account during migration and will be enabled before merge complete.

  • Since both the primary and secondary accounts remain operational during the merge, new conflicts and limitations may arise. In such cases, migration will fail and automatic cleanup be triggered to roll back the state of the primary account back to its state before the merge.

• Cleanup: the step that is automatically triggered to clean up migrated objects from the primary account in case the prior step Migration fails.
• PostMigration: the step involves preparation work before merge completes.

You can also view detailed merge progress at object category level under a step (Assessment/Migration/PostMigration/Cleanup).

You can view issues details by selecting View details. It lists all conflicts and limitations detected during the assessment.

Use filters to drill down to conflicts and limitations within selected categories.

Download report

You can download all conflict details for any failed assessment.

1. Go do Data Map -> Monitoring -> Account merging

2. Select the secondary account's assessment.

3. Select any links in the Issues column.

   

4. Select the Download all issues button to download the conflict detail report that has Description, Object category, Resolution, and Type columns.

   

After merge completion

After the merge has successfully completed, a new domain will appear in the primary account. (There might be a delay of a few minutes before it appears.) Its display name will be the root collection's friendly name of the secondary account. This contains all the domain level data migrated from the secondary account.

Next, you should switch over your managed identity connections from your secondary to your primary account using the managed identity switchover process.

After merger completion, the merged account still incurs billing. To prevent billing through the merged account, you can either:

• Delete the account
• Deactivate the account

Hard deletion of merged secondary account

Hard delete the Purview account will also delete System Assigned Managed Identity associated with the secondary account. To ensure your scans and resources will connect after deletion of the secondary account, you can use the managed identity switchover process to migrate your resources to the primary account's managed identity.

1. Open the Azure portal and select your Microsoft Purview account.
2. Select the Delete button and confirm the request.
3. Wait for the deletion to successfully complete.

After hard deleting the account:

• Migrated scans that use secondary account's system assigned managed identity to access data source won't work in the Primary account.
• Migrated key vault connections that use secondary account's system assigned managed identity to access key vaults won't work in the Primary account.

Deactivate merged secondary account

If you want to stop billing on your secondary account, or you want to use secondary account's system assigned managed identity to access data sources and key vaults in the primary account, you can choose to deactivate the secondary account after merge complete. After the account is deactivated, the data plane operations for this account will be blocked and billing will stop. To switch your sources and scans to the primary managed identity, use the managed identity switchover process.

1. Open secondary account's Microsoft Purview portal.
2. Open Data Map and select Monitoring.
3. Select Account merging tab.
4. Select Deactivate button.

Managed identity switchover

When a secondary account is merged into the tenant-level account, it's recommended to switch the managed identity of the secondary account to that of the tenant-level account. Otherwise, once the secondary account is deleted, any scans or key vaults that use its managed identity will fail.

To switch your scans and resources from your secondary accounts' managed identity to your primary account's managed identity, follow these steps:

1. Ensure that your primary/tenant-level Microsoft Purview account's managed identity has access to the migrated sources and connections.
2. You can start the switchover from:
   1. The domain overview in your secondary account
      1. If your secondary account was using its own managed identity, on the domain overview page there's a Switch managed identity button. Select it.
      2. Select Confirm
      3. Once the switchover is completed, you'll receive a notification.
   2. On the create/edit scan page of your secondary account
      1. Once a merge has been completed, on the secondary account's scan pages there's a notification that asks you to confirm switching your managed identity.
      2. Select Confirm
      3. Once the switchover is completed, you'll receive a notification.
   3. On the create/edit key vault connection page in your secondary account
      1. Once a merge has been completed, on the secondary account's key vault connection page there's a notification that asks you to confirm switching your managed identity.
      2. Select Confirm
      3. Once the switchover is completed, you'll receive a notification.

Billing

After merge completion, billing for the secondary account will be consolidated with the primary account and will be charged to the primary account's subscription. However, until you deactivate the secondary account, its billing will still be applicable to its subscription.

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