Multi-partner support for customers who want to work with more than one partner

Applies to: Partner Center | Partner Center for Microsoft Cloud for US Government

The Partner Center's multi-partner feature supports scenarios when a customer wants to work with more than one partner. For example, a customer might want to hire one partner for their expertise in Office 365, but hire a different partner who specializes in Microsoft Azure.

An Azure Cloud Solution Provider (CSP) tenant can include an additional Azure subscription from a different CSP partner.

Guidance

To use the multi-partner feature in the Partner Center, you'll need to:

  1. Request a reseller relationship with a customer, which will allow you to purchase on behalf of the customer.
  2. Then you'll need to request a granular admin relationship with the customer to manage the customer's subscription(s).

Multi-partner functionality doesn't:

  • Change any of the customer's existing subscriptions

  • Transition the customer's existing subscriptions or account ownership

  • Change the terms or customer's obligations for any of their existing subscriptions

  • Change the partner of record for a subscription

Important

A partner in the CSP program can't resell online services to another partner in the CSP program. This restriction only applies to the tenant used for conducting CSP transactions. CSP partners who use a non-CSP tenant for their corporate usage can purchase online services from another CSP partner. Microsoft continuously reviews the policies and capabilities of all programs. Learn more about working with other partners.

Note

Granular delegated admin privileges (GDAP) aren't available for users of Partner Center's Microsoft Cloud for US Government.