Microsoft 365 Apps for enterprise or Skype for Business Online Standalone Plan 2
Important
Skype for Business Online operated by 21Vianet in China will be retired on October 1, 2023. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.
Skype for Business Online, excluding the service operated by 21Vianet in China, was retired on July 31, 2021.
If you have already purchased Microsoft 365 Apps for enterprise or Skype for Business Online Standalone Plan 2, here are the add-on licenses you need to buy to get more Skype for Business features.
Important
Although Audio Conferencing, Phone System and Calling Plans can be purchased with Skype for Business Online Plan 2 to enable voice calling features, we recommend that you evaluate an Enterprise E5 plan to see if it is more cost effective.
| To add this feature | Here's what you need to buy |
|---|---|
| Audio Conferencing Buy 1 Audio Conferencing license for each person who is going to schedule or host a dial-in meeting. Attendees do not need licenses. |
Audio Conferencing add-on Once you buy the license, Microsoft will be your audio conferencing provider. |
| Toll-free numbers for dial-in access to your conferences, and the ability to dial out from a conference to add someone by calling any telephone number in the world | Communications Credits |
| Phone System | 1. Switch to a different Microsoft 365 for business plan. If you have Microsoft 365 Apps for enterprise, or Skype for Business Online Standalone Plan 2 we recommend upgrading your plan to an Enterprise E5 plan to get cloud voice features. If you upgrade to an Enterprise E1 or E3 plan, you'll see the option to buy the Phone System add-on. 2. Phone System add-on 3. Calling Plans: buy a Calling Plan . Or, use the telephone service from your existing provider. |
| Calling Plans | 1. Switch to a different Microsoft 365 for business plan. 2. Phone System add-on 3. Calling Plan: you can only buy this after you buy the Phone System add-on. |