Hello @Mofoch
Thanks for reaching out to us here for this issue. We know there are some general level delay, I am sorry for the delay. The process should be around 5-7 bussiness days. But since we received too many forms, this process will be delayed for several days. I am sorry for all inconvenience.
If you can share the email adress you used for the form, I am willing to contact the product group to check.
Thanks.
Regards,
Yutong
-Please kindly accept the answer if you feel helpful to support the community, thanks.