Synchronize Intune

Dahrel Salud 21 Reputation points
2020-09-24T16:25:20.597+00:00

I have done a clean install on my device recently which is synchronize to Intune. Now I cannot sync my account and I'm getting this error.

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Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Nick Hogarth 3,436 Reputation points
    2020-09-24T23:10:56.893+00:00

    That error means:
    DeviceCapReached
    MENROLL_E_DEVICECAPREACHED

    User already enrolled in too many devices. Delete or unenroll old ones to fix this error. The user can fix it without admin help.

    Do you have any Device Limits set? https://video2.skills-academy.com/en-us/mem/intune/enrollment/enrollment-restrictions-set#create-a-device-limit-restriction

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  1. Crystal-MSFT 45,656 Reputation points Microsoft Vendor
    2020-09-25T01:48:20.563+00:00

    @Dahrel Salud ， Agree with Nick, For this error code "0x80180013", it means the device enroll limit has reached. We can see more error code description during MDM registration from the following link:
    https://video2.skills-academy.com/en-us/windows/win32/mdmreg/mdm-registration-constants

    To fix this issue, we can delete , unenroll old devices or increase the Device limit which Nick mentioned.

    Hope it can help.

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