Notebooks in old account are visible but won't open

Anonymous
2022-11-18T16:53:06.593+00:00

I am trying to access notebooks in an old microsoft account -- I'm successfully logged in to OneNote, see the notebooks I want to open, but when I do it reads, "this item may have been deleted, or expired, or you may not have permission...."

There's 9 notebooks--no way I deleted everything, and this was the only account that content was in, and I'm logged in and see them. Did they expire? How is that possible? And why would I be able to see them but not open.

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OneNote Management
OneNote Management
OneNote: A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 23,426 Reputation points Microsoft Vendor
    2022-11-23T09:35:46.67+00:00

    Hi,
    I sugget you try this support article to check if you can get any help from it:

    https://support.microsoft.com/en-us/office/recover-deleted-notes-32ed1036-74fd-4c21-bc28-033a486e6b14


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