Powerpoint freezes when I try to save document as PDF

Faye 1 Reputation point
2022-11-28T11:06:44.227+00:00

When I click save as PDF on a powerpoint document the programme freezes and then restarts and times out.
I was able to save documents to PDF 2 weeks ago - I dont know what has changed

PowerPoint Management
PowerPoint Management
PowerPoint: A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Emi Zhang-MSFT 24,986 Reputation points Microsoft Vendor
    2022-11-29T09:48:28.627+00:00

    Hi @Faye ,
    Did you install any updates recently?
    Did this problem only appear PowerPoint?
    Did this problem appear in all PowerPoint files?

    1. Try to open PowerPoint in safe mode: Press Win + R, type "powerpoint /safe" in the blank box, press Enter. If it works fine in safe mode, please check the add-ins in your PowerPoint and disable them.
    2. Try to repair the Office application: https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b
      Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.
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