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Hello, I am the IT in a car dealership, we have to print out multiple parts and accessories estimate every day from multiple different PCs. All PCs are the same brand, specs, age, etc.
We use Edge on all computers, we absolutely need to print estimates using the 'Minimum' margin settings.
So all PCs with Microsoft edge are setup to print out using 'minimum' margin.
It will print good, using the 'minimum' margin for a little while. But, we have noticed that after either a couple days or after a couple print-outs, the margin setup changes from 'minimum' to 'default'. That causes us to loose some crucial information on our estimates since it does not print out correctly.
So I have to go on more than 20 different PCs and show the employees how to change the setting back to 'minimum' at least once or twice EVERY week. It is very time consuming and becoming frustrating.
Can I have a definitive solution or is there at least a team working on a fix ?
Could it be when Edge updates that it changes the margin setup back to default ? Could it be when Windows update ?
Something needs to be done.
We also cannot use Google Chrome since all our dealership applications and websites are configured to be optimal on Edge only.
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Which version of Edge and OS do you use? Does the issue happen with all printers or one specific printer?
Are you using Edge in kiosk mode?
I test several times in my environment, but I can't reproduce the issue in Edge normal mode. Edge should remember the printer margin setting. Can you confirm that there's no one change the setting in Edge? Besides, you can keep watching, if Edge has got updated or the OS has installed some updates when the issue occurs.
Finally, please check if your company's computers have applied this Edge policy PrintStickySettings. If this policy is set to DisableAll (1) or DisablePdf (2) or DisableWebpage (3), Edge will lose the printer settings.
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The PrintStickySettings policy appears to be broken in Edge, as the "Enabled" value of "0" seems to have no effect. In my case, the PDF printing "scaling" should always be set to "actual size" (in any browser, in any print dialog, in any context... it should always default to Actual Size), and yet despite having set this policy, and despite it showing as Active in edge://policy, I still have to change it from "Fit to page" to "Actual Size" on every single print job, every single day.
Immensely frustrated by this, and I can only imagine how it is for IT admins trying to give Edge a chance.
edit: Just like Edge's broken policy, this broken forum swallowed my first post, leaving me to rescue it from a drafts dumpster and re-post it, only to find it now posted twice - even after refreshing the page. Keep it classy, MS.
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Hello. I really need to set default narrow size or custom and that custom does not change by itself (automatically) as said on the above colleagues posts. Any solution about it?
I´d like to know if there is a way to set the defaults margin values or do what the colleague said: keep the last selected choice always default, until change it. because it resets to default. the narrow and none is EQUAL. i'd like to set the NARROW value te 1mm (UPPER) x 1mm (BOTTOM) x 1mm (LEFT) x 1mm (RIGHT). Is there a way to set it on Windows api, maybe on REGEDIT? or something like that? or only Microsoft Team of programmers do this bug fix?