SCOM 2022 console crashes when adding administrator user role

Jakob Gill 31 Reputation points
2022-12-07T14:47:54.097+00:00

Hi guys

We're setting up a new SCOM 2022 environment out of the box and we've run into the problem below (see attached picture) when trying to add more Administrators. We have 2 MS but it fails on both of them. Tried with a domain admin account, same error (for reference, the same operation in SCOM 2016 in the same domain works fine). NT Authority\System is removed.

The UR1 is installed.

What could be the problem?

Thank you.

268253-07-12-2022-15-37-26.png

Operations Manager
Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
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Accepted answer
  1. SChalakov 10,371 Reputation points MVP
    2022-12-13T14:13:30.083+00:00

    Hi,

    can you please mark your own answer, this way you will help others with the same issue. And once again: Thank You for sharing!

    Best Regards,
    Stoyan

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  1. SChalakov 10,371 Reputation points MVP
    2022-12-08T08:58:48.897+00:00

    Hi @Anonymous ,

    I have never read or seen that, it is intersting if Microsoft has some knowledge regarding the behavior.
    I would encourage you to post this on the SCOM feedback site first:

    System Center Operations Maanager
    https://feedback.azure.com/d365community/forum/2a49c9ee-4436-ec11-b6e6-00224824730c

    but what I would also recommend is to post this on Kevin's SCOM 2022 Quick Start Guide as a comment, he often replies when he reads about something which he already knows about. As he is PFE, I am prettyy sure he has a lot of experience.

    SCOM 2022 – QuickStart Deployment Guide
    https://kevinholman.com/2022/05/01/scom-2022-quickstart-deployment-guide/

    Can you please expand the Details section and post the error details here, we might be able to tell more based on those?

    ----------

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)
    Regards
    Stoyan Chalakov

    1 person found this answer helpful.
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  2. Jakob Gill 31 Reputation points
    2022-12-13T13:06:10.33+00:00

    Hi again,

    This is a confirmed bug in UR1. Kevin has more details and a fix: https://kevinholman.com/2022/12/12/ur1-for-scom-2022-step-by-step/#comments

    This thread can be closed. Thanks!

    1 person found this answer helpful.
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  3. Jakob Gill 31 Reputation points
    2022-12-08T12:31:31.533+00:00

    Hi!

    Thank you both for your answers. I will post the feedback and post on Kevin's guide.

    Both our MS runs server 2022 by the way.

    I've attached the details in a texfile below as it seems to be too long to paste in this post.

    There's also a .NET Runtime error event generated in the Application log (id 1026):

    Application: Microsoft.EnterpriseManagement.Monitoring.Console.exe
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.InvalidOperationException
    at System.Windows.Threading.Dispatcher.VerifyAccess()
    at MS.Internal.Media.VisualTreeUtils.AsVisual(System.Windows.DependencyObject, System.Windows.Media.Visual ByRef, System.Windows.Media.Media3D.Visual3D ByRef)
    at System.Windows.Media.VisualTreeHelper.GetParent(System.Windows.DependencyObject)
    at System.Windows.UIElement.GetUIParentWithinLayoutIsland()
    at System.Windows.ContextLayoutManager+LayoutQueue.Add(System.Windows.UIElement)
    at System.Windows.UIElement.InvalidateMeasure()
    at System.Windows.Forms.Control.PerformLayout(System.Windows.Forms.LayoutEventArgs)
    at System.Windows.Forms.Control+ControlCollection.Remove(System.Windows.Forms.Control)
    at System.Windows.Forms.Integration.WinFormsAdapter.set_Child(System.Windows.Forms.Control)
    at System.Windows.Forms.Integration.WindowsFormsHost.set_Child(System.Windows.Forms.Control)
    at Microsoft.EnterpriseManagement.ConsoleFramework.Wpf.ClippableWinformHost.Dispose(Boolean)
    at System.Windows.Interop.HwndHost.Finalize()

    and another error, id 1000:

    Faulting application name: Microsoft.EnterpriseManagement.Monitoring.Console.exe, version: 10.22.10337.0, time stamp: 0x638143e8
    Faulting module name: KERNELBASE.dll, version: 10.0.20348.1129, time stamp: 0x2a5524ce
    Exception code: 0xe0434352
    Fault offset: 0x000000000003ef5c
    Faulting process id: 0x860
    Faulting application start time: 0x01d90a4e7f46ae80
    Faulting application path: C:\Program Files\Microsoft System Center\Operations Manager\Console\Microsoft.EnterpriseManagement.Monitoring.Console.exe
    Faulting module path: C:\Windows\System32\KERNELBASE.dll
    Report Id: 62a53347-5f8e-42d0-b6da-1eb918263424
    Faulting package full name:
    Faulting package-relative application ID:

    268613-scom2022-details.txt