@Eelke Schaaper Welcome to Microsoft Q&A forum!
Are you referring to Kinect for Windows Developer Toolkit v1.8 or Azure Kinect DK ?
There are a few things you can try to troubleshoot this issue:
- Make sure that you have the latest drivers and software installed for the Kinect. You can download the latest drivers and software from the manufacturer's website or through Windows Update.
- Check to make sure that the Kinect is properly connected to your computer. Make sure that all cables are securely connected and that there are no loose connections.
- If you are using a USB hub, try connecting the Kinect directly to your computer instead.
- If you are using a USB 3.0 port, try using a USB 2.0 port instead. Some users have reported issues with using the Kinect with USB 3.0 ports.
- If you are using a USB extension cable, try connecting the Kinect directly to your computer without the extension cable.
- If you are using a laptop, try using a desktop computer instead to see if the issue persists.
- Try restarting your computer and then trying to use the Kinect again.
If you've tried all of these troubleshooting steps and the Kinect still isn't working with Windows 11, it's possible that there may be a hardware issue with the Kinect itself. In this case, you may need to contact the manufacturer for further assistance.
If you are referring to Kinect for Windows, please post your query on Kinect for Windows v2 sensor support
Hope this helps. Do let us know if you have any further queries.