Viva Learning - SharePoint error during ingestion

Stephen 11 Reputation points
2022-12-21T15:49:00.767+00:00

Hi there,

I setup Viva Learining with my own SharePoint Online library and I finally managed to get some response in the logs ...
But the error message is not helpful at all and I can't find any documentation.
272983-image.png

"Please update the item (file) in the document section." Not sure what that means and which section it refers to.

This is just a demo environment and I have two subfolders with files and one with the thumbnails on the SharePoint library:
272939-image.png

The permissions are identical on all three folders (all users have modify access for ease of setup).

Any idea? Where can I find the error codes for Viva Learning?

Regards
Stephen aka Troy

Viva Learning
Viva Learning
A Microsoft Viva module that provides employees with formal and informal learning.
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  1. Stephen Kunstmann 6 Reputation points
    2023-01-17T07:49:14.77+00:00

    Hi André,

    the details can be found on the 2nd page/sheet:

    User's image

    hope that helps :) - btw - the details seem to vanish after some time!
    Today, I was only able to see the details of the last 2 weeks - the rest is gone ...

    Cheers

    Stephen

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  2. Stephen Kunstmann 6 Reputation points
    2023-01-05T17:44:19.463+00:00

    Stephen here again (with my real account).

    I played with the permissions and at least my thumbnails were ingested. The only items with no details in the additional columns like "ContentDescription", "Duration", etc.
    Are there any details available on the restrictions or format for those columns?

    Regards
    Stephen

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  3. André Schiemann 10 Reputation points
    2023-01-16T13:34:01.56+00:00

    @Stephen Kunstmann I am wondering why your viva learning ingest log file has columns like "Error Messages", "Title" and so on. 🤷‍♂️ In my tenant the log file for SharePoint Ingest from the Admin Tab has only:

    User's image

    Any ideas?

    Thanks,

    André


  4. André Schiemann 10 Reputation points
    2023-01-17T13:58:18.9433333+00:00

    Oh my fault - I didn't recognized the other tabs. Thanks so much!

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