SharePoint ext sites not connecting to spotfire

sns 9,236 Reputation points
2020-10-01T07:52:13.763+00:00

We are able connect to SharePoint internal sites to spotfire but not able to connect external sites to Spotfire even though user got full control access and admin access. Please refer attached screenshot.

Getting below error
29604-odataerror.png
29536-odataerror.png

Below is the link to connect sport fire
https://externalsites.xx.yy.com/sites/extmfg/utac/NPDE/_vti_bin/listdata.svc

Error Message : data source does not exist or does not found error

Please suggest what needs to be done.

SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Jerry Xu-MSFT 7,956 Reputation points
    2020-10-02T07:53:37.727+00:00

    Hi, @sns ,

    Does the service URL work directly when you put it in browser? According to the error message, the URL simply does not get recognized. And it seems to be an issue more related to spotfire. You may contact with them and do some investigation against it.


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