Dynamic CRM 2016 orders

Hannah Barzilay 1 Reputation point
2020-10-03T14:14:45.91+00:00

Hi,
The automat that creates a new order from quote selects "is price locked = yes"
as a result, there is no option to add write in products.
There are cases when customers orders that are not included in quotes. Therefore the option to add write in products is important.

is there a solution?

thanks,

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  1. Leon Laude 85,781 Reputation points
    2020-10-03T14:28:13.557+00:00

    Hi @Hannah Barzilay ,

    Microsoft Dynamics is currently not supported in the Q&A forums, the supported products are listed over here https://video2.skills-academy.com/en-us/answers/products (more to be added later on).

    You can ask the experts in the dedicated Microsoft Dynamics forum over here:
    https://community.dynamics.com/f

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    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)

    Best regards,
    Leon

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