Email dosen't match upn user in hybrid exchnage env

APTOS 221 Reputation points
2023-01-10T10:08:23.23+00:00

Hello ,

for a specific request , we are created users with Email is different for their upn

user1 upn : user1@xxx.com and his email is user1-bis@xxx.com and Primary proxy smtp is : SMTP:user1@xxx.com

we are in hybrid exchange env and we are using azure ad connect to sycnhronize users to azure

the proble in this case , when user1 is synchronized in Microsoft 365 portal .i have seen in his aliases user1-bis@xxx.com which should not be there and when i see his outlook profile .it's showing that have two emails ( user1@xxx.com ans user1-bis@xxx.com) .how we can resolve this issue because we need to show just user1@xxx.com in his outlook profile

Thanks

Microsoft Exchange Online
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,342 questions
Microsoft Exchange Hybrid Management
Microsoft Exchange Hybrid Management
Microsoft Exchange: Microsoft messaging and collaboration software.Hybrid Management: Organizing, handling, directing or controlling hybrid deployments.
1,974 questions
{count} votes

2 answers

Sort by: Most helpful
  1. Thameur-BOURBITA 32,621 Reputation points
    2023-01-10T10:30:52.633+00:00

    Hi,

    Where you see the two emails exactly ? Can you share with us a screenshot ?


  2. Amit Singh 4,866 Reputation points
    2023-01-11T07:07:03.9166667+00:00

    Ensures no duplicate conflicts down the road with other accounts. 

    Check these links for better insight: Exchange Online Primary SMTP does not match Exchange 2016/Active Directory, and Target Mailbox Doesn’t Have an SMTP Proxy Matching.

    0 comments No comments