Why is One Drive saying that the files I just created are deleted?

Emily Arant 0 Reputation points
2023-01-12T01:42:54.11+00:00

This is a BRAND NEW COMPUTER, I randomly have been getting pop ups on my new Asus Tuff computer that keeps saying that my onedrive is deleting my files permanently or something. But 1) the files it talks about are ones I am currently working on or have open. and 2) I don't see them deleting them. But I get worried that it will eventually delete them? It's kind of terrifying and confusing!?

OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
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  1. Dillon Silzer 54,936 Reputation points
    2023-01-12T03:20:39.6866667+00:00

    Hi Emily,

    I'd recommend re-installing OneDrive:

    Reinstall OneDrive

    https://support.microsoft.com/en-us/office/reinstall-onedrive-0660f354-6a69-46eb-b817-7f4e0d7b45b5

    I'm not familiar with this happening when you save/edit files. Rest assured, if things are deleted, there is a backup recycle bin on OneDrive online to restore files:

    Restore deleted files or folders in OneDrive

    https://support.microsoft.com/en-us/office/restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f

    If this is helpful please accept answer.

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  2. Emi Zhang-MSFT 23,351 Reputation points Microsoft Vendor
    2023-01-12T09:24:27.09+00:00

    Hi @Emily Arant,

    Did you sync these files to local machine?

    How did you open the files? From local or web?

    Did you delete any files recently?

    I suggest check the storage for OneDrive and Windows.

    I also check if you can find any files from recycle bin, try to clear the recycle bin.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

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