Our account has been locked and no one answers us. Please Help.

Andre Oliveira 0 Reputation points
2023-01-12T11:58:17.5133333+00:00

Our account has been locked and we simply use it to store our company's files on OneDrive. We don't even send emails from this Outlook account. I have submitted the "Account Review Form" and even emailed CDOC Case Management and so far I have not received a reply. Please help.

OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
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  1. Emily Hua-MSFT 27,581 Reputation points
    2023-01-13T02:44:44.4033333+00:00

    Hi @Andre Oliveira

    According to your description, your issue is related to Microsoft Account, but such issue is not supported on Q&A forum~

    I suggest you post a new thread on Microsoft Answers Community --- Subscriptions, account billing.

    Thansk for your understandings.

    Besides, you can also try to seek help from Microsoft Support directly via phone.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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