Why has outlook stopped woring on my mac after latest update?

Sean Finn 0 Reputation points
2023-01-23T19:54:56.7133333+00:00

Update outlook friday on my Mac. today i cannot send or receive emails.

Outlook
Outlook
A family of Microsoft email and calendar products.
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Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Yuki Sun-MSFT 40,931 Reputation points
    2023-01-24T07:45:29.5833333+00:00

    Hi @Sean Finn,

    In order to help narrow down the issue, please try checking it from the web mail and see if you are able to send and receive properly.

    With the above confirmed, please try removing the account and then adding it back to Outlook for Mac and check the result:

    In case the issue remains, could you share the detailed build number of your Outlook and the error message when this occurs (if it has) for further investigation?


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