Microsoft Outlook: How to Embed a PDF in the Body of an Email and not as a icon

Kelly Rosana Paginton 20 Reputation points
2023-01-24T14:33:49.87+00:00

I am tring to use this information i found on the internet
Click Insert > Object in the Text group.

For Outlook, click inside of the body of an item, such as an email message or calendar event.

  1. Click Create from File > Browse.
  2. Browse to the .pdf file you want to insert, and then click Open.
  3. Click OK.
  1. On the first box I do not have the option to use PDF. How can I add this option. Follow the image Below
    [Image

](https://filestore.community.support.microsoft.com/api/images/c6d53daa-d5b0-4415-93c3-9da6fde6c202?upload=true)

  1. I also did this way and it went to an icon.

[Image

](https://filestore.community.support.microsoft.com/api/images/82fa331e-1dff-4f41-91f7-1ad013ac2673?upload=true) [Image

](https://filestore.community.support.microsoft.com/api/images/a09b1305-b397-4a23-b9a8-8c1a9dc44937?upload=true)

  1. And my last issue if you can help me
    I am sending my e-mails to my clients and most of them goes to the junk e-mail or not recieving at all.
    we already ask the clientes to clean their e-mails and keep asking to check it.

It is a way to fix this issue? (This first information above is one of the things i am trying to resolve for my clients)

Can you help me please, Thank you

Microsoft Exchange Online
Outlook
Outlook
A family of Microsoft email and calendar products.
3,318 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,034 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,338 questions
0 comments
Accepted answer
  1. Kael Yao-MSFT 37,586 Reputation points Microsoft Vendor
    2023-01-25T02:48:59.05+00:00

    Hi @Kelly Rosana Paginton,

    Based my test, if you insert pdf into an email it would shows as an icon, unless you have adobe acrobat installed.

    Please see the following screenshots:

    On a device which doesn't have adobe acrobat installed:06

    On a device which has adobe acrobat installed:

    07

    This is also documented in this link: Add a PDF to your Office file

    Please refer to this part:

    See how to insert a file in PDF format into your Office file as an attachment. You can resize the object, but you can’t edit it after you insert it. You’ll need to have Adobe Acrobat or Abode Reader installed to see or read PDF files.

    And my last issue if you can help me I am sending my e-mails to my clients and most of them goes to the junk e-mail or not recieving at all. we already ask the clientes to clean their e-mails and keep asking to check it.

    Please kindly note that Microsoft Q&A forum recommends only asking one question per thread unless the questions are related.

    What email service are you using? For example, are you using outlook.com, Microsoft 365 or Gmail?

    The cause of this issue should mostly be on the server side.

    For example, the domain you are using are on some blacklists because of spamming.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest