One note Mac not letting me sign in, saying no network connection

Amy Ying 0 Reputation points
2023-01-25T01:41:22.83+00:00

Screen Shot 2023-01-25 at 12.39.59 pm

My one note was previously syncing fine but now has come up with this message.

When I click sign in, it comes up with no network connection, check network settings.

I can still log in to one note online but when I try to open the notebook in the app it comes up with the same message saying no network connection.

What do I do to fix this?

OneNote
OneNote
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
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  1. Emi Zhang-MSFT 24,986 Reputation points Microsoft Vendor
    2023-01-25T09:12:58.2966667+00:00

    Hi,

    What kind of account did you sign in?

    I suggest you check if you can sign in the OneNote in web.

    I also suggest you try to clear the keychain, please refer to this thread and try these steps: https://answers.microsoft.com/en-us/msoffice/forum/all/cannot-sign-in-onenote-on-mac/55ac7e82-ef46-428f-96e0-228bcc012f5f

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