When i create a meeting in Outlook I do not get a link when I click on Teams meeting

Kevin Chamberlain 0 Reputation points
2023-01-26T16:46:10.46+00:00

I have Outlook installed. I am Office 365 subscriber.

My email is a Hotmail account that is associated to my 365 subscription.

When i create a new meeting in outlook I click on "Teams Meeting" but it does not generate the link into the meeting invite.

It just adds "Microsoft Teams Meeting" to the location.

Recipients do not get a link

Removing and adding the Teams add in does not solve the problem.

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,436 questions
Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,485 questions
Outlook
Outlook
A family of Microsoft email and calendar products.
3,329 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,039 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Yuki Sun-MSFT 40,931 Reputation points
    2023-01-27T04:21:23.8366667+00:00

    Hi @Kevin Chamberlain,

    My email is a Hotmail account that is associated to my 365 subscription.

    So, your Teams client is also signed in with this personal Hotmail account, right? If this is the case, it's actually an expected behavior and I can also reproduce it in on my end.

    When I sign in Teams using the personal outlook.com account, no meeting link can be generated when I click the Teams Meeting option in Outlook:
    1

    When I sign in Teams client using an enterprise Exchange account which has the Teams license, (the account added in Outlook is still the personal outlook.com) the meeting link can be generated properly.
    2

    Checking it further, I noticed that the meeting link started with "https://teams.microsoft.com" which means it's created by a work or school account rather than a personal account. When joining the meeting via the link, it showed that the meeting organizer is the work account I used to sign in Teams instead of the personal outlook.com account I used to send the meeting request out.
    3

    Taken in the round, currently Outlook can only generate Teams meeting link when the Teams client is signed in with a work or school Exchange account.

    Therefore, for your situation, it's suggested to create a new Teams meeting directly from within the Teams app instead.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments