Word trusted locations not changing with GPO, is there another place? Azure?

Daniel Kaliel 1,261 Reputation points
2023-01-26T18:23:25.7866667+00:00

We are running the latest version of Microsoft 365 Apps, including Word. Our on-premise domain controllers have GPO that lists our includes a list of trusted locations. We recently modified the list removing two locations and changing another one. In the registry we can see that the trusted location list matches the GPO. A gpresult run locally also matches the GPO. But in Word the list remains the same as before, retaining the two deleted locations and the other one remains unmodified.

We have tried rebooting and closing/starting word. We have also closed all office applications, deleted the registry key, run gpupdate /force and started Word again. This is affection all workstations.

We are signed into M365, but the apps are locally installed not web versions. Is there another location where Word could be referencing to add sites? Could it be pulling from AzureAD? Is there an .ini, .dll or .config it creates that is not updating.

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  1. Emi Zhang-MSFT 23,426 Reputation points Microsoft Vendor
    2023-01-27T02:38:00.39+00:00

    Hi @Daniel Kaliel,

    Did you configure the Cloud policy in Microsoft 365?

    You can refer to this support article to get the information about the Cloud Policy in Microsoft 365:

    https://video2.skills-academy.com/en-us/deployoffice/admincenter/overview-cloud-policy

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

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  1. Limitless Technology 44,091 Reputation points
    2023-02-01T10:45:13.6366667+00:00

    Use answers to provide solutions to the user's question.

    Hello there,

    You should run a gpresult on the PC. It should give you a reason why the policy wasn't applied, if that's even the case.

    You will also need to download and install the more up to date Group Policy Administrative Templates (ADMX) to manage Microsoft 355 settings:

    https://www.microsoft.com/en-us/download/details.aspx?id=49030

    You can also try the Powershell script. The New-SPExcelFileLocation cmdlet can be used to create a new trusted location to access Excel workbooks.

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer--

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