Share to teams function does not work using shared mailbox

Glenn Escarayan 136 Reputation points
2023-01-27T17:46:44.9933333+00:00

Hi MS Team,

Share to teams function does not work using shared mailbox. Is this a limitation? Getting an error "Couldn't Load Email'

Please advise.

Thanks

GCE

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  1. Kael Yao-MSFT 37,586 Reputation points Microsoft Vendor
    2023-01-30T05:48:27.0166667+00:00

    Hi @GCE,

    Yes this add-in does not work with shared mailbox.

    Please refer to this documentation: Outlook add-in for Share to Teams

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  1. Glenn Escarayan 136 Reputation points
    2023-02-08T14:46:41.03+00:00

    Thanks Kael, appreciate the support.

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