OneDrive throws error with a cross sign

Kabra, Aman 0 Reputation points
2023-02-01T22:22:12.44+00:00

I deleted a Microsoft teams team from the Teams app. My OneDrive keeps telling me that it is unable to sync that Teams folder. Exact words: "We can't reach this library because of a service issue. Restart OneDrive to try again."

How can I get rid of this issue?

Microsoft Teams
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A Microsoft customizable chat-based workspace.
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OneDrive
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A Microsoft file hosting and synchronization service.
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Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Emi Zhang-MSFT 23,426 Reputation points Microsoft Vendor
    2023-02-02T06:50:07.87+00:00

    Hi @Kabra, Aman,

    I suggest you go to https://onedrive.live.com and try to check if you can find the folder in OneDrive for web.

    If you can find the team folder in web, remove the folder from web and sign in the OneDrive again.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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