Switching from a IMAP email to exchange with several addresses

Mario Kubitzki 20 Reputation points
2023-02-02T21:08:10.67+00:00

Hi,

I am currently trying to set up an exchange with the Business Plan for my parents company (12 employees, but only 1 shared email address, additional invoice mail and new order, etc.)

Currently we are using the email provided by our webhoster (T-Online Germany) and we have up to 10 email addresses with our homepage package. However due to easier working on the same mailbox I want to work with exchange.

Now my main question. Since the business plan is paid per user: Do I need multiple users for these different mailboxes?

Like following, the main mailbox, where everybody receives mails, answer mails, mark them, prioritze them and so on:

info@hostname.de

then we have in our homepage package additional emails like

webmaster@hostname.de

pictures@hostname.de

invoice@hostname.de

order@hostname.de

Do I need 5 users then? I mean that is a big difference paying 11 per month or 55 per month. Espacially because the 4 other addresses are only for receiving mails (for better and easier sorting purposes), not sending. And the main communication is only with the main address.

If something is not clear, excuse me, English is not my first language :-)

I thank everybody in advance for helping me out here

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Accepted answer
  1. Fabricio Godoy 2,611 Reputation points
    2023-02-03T07:47:47.0833333+00:00

    Yes, with alias, is like all address in same mailbox, and no, u cannot deactivate, because is same mailbox.

    .....but with this needs...

    my recommendation is to create 5 Shared-mailbox.

    you don't need to use a license,

    you have autonomy between the mailboxes,

    and all users work and see the same content.

    Regards

    2 people found this answer helpful.
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  1. Fabricio Godoy 2,611 Reputation points
    2023-02-03T02:25:43.01+00:00

    Hey Mario.

    no, it is not necessary to purchase new licenses for these addresses.

    you can just add alias (additional addresses for same email box).

    the same mailbox can have several entries
    xxx@host
    yyy@host
    ZZ@host

    I hope this is help u.

    regards

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  2. Mario Kubitzki 20 Reputation points
    2023-02-03T07:25:50.4466667+00:00

    Hi Fabricio,

    thanks for the quick answer. But all the mails are in the inbox of the main address info@hostname.de then right? The only thing I could do then is, to make automatic filter to sort the aliases into different folders? Can I deactivate automatic responsen only for these aliases then?

    I forgot to mention, if someone writes to info@hostname.de there should be an automatic response "Thanks for reaching out...." but not if someone sends an invoice. I saw options for automatic responses, but I think it is for the user "info@hostname.de" and therefore for all the aliases as well?

    Or is this possible with "shared mailboxes" where the user of info@hostname.de just has access to?

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