How to re-sign in and sync to OneDrive

Jury A. Cariaga 0 Reputation points
2023-02-06T02:16:05.1333333+00:00

Good day.

I am using a Windows 10 computer which prompted to change password then this happened. I couldn't log in / re-log in to OneDrive.

How do I fix this? I also tried the renaming a folder method but it does not allow me.

Correlation Id: 6f6fbc23-060d-4dbf-a13e-7b861209ccba

Timestamp: 2023-02-06T02:15:28.000Z

DPTI: 89ae5287567208534f0adc4d75d20f3d1466e51c2e0a03aaac658878dd683041

OneDrive
OneDrive
A Microsoft file hosting and synchronization service.
943 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Emily Hua-MSFT 27,581 Reputation points
    2023-02-06T08:07:28.98+00:00

    Hi @Jury A. Cariaga

    Could you please show us the error message when you sign into OneDrive?

    Please check whether you can sign into **OneDrive Online **successfully.

    If this action with no problem, please reset OneDrive.

    Then go to Control Panel > User Accounts > Credential Manager > Windows Credential, remove the credential related to OneDrive to check this issue.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.