Intune : can't delete app downloaded from the AppStore by enduser

@Rocco, Thanks for posting in Q&A.

For our issue, I know the app affected are downloaded via their personal Apple account. Based on my research, there's a setting named "Block removing apps". But it only apply to Automated device enrollment (supervised). Please confirm if the affected devices are enrolled with this method? Did we configure this policy for the affected device? Here is a link with the setting for your reference:

https://video2.skills-academy.com/en-us/mem/intune/configuration/device-restrictions-ios#settings-apply-to-automated-device-enrollment-supervised-6

However, if the device is not enrolled with this method, I didn't find the setting to block the uninstall behavior. To narrow down the issue, you can install the same app on a not enrolled device or unenroll the device to see if the same phenomenon. If yes, that means the issue is on app side and iOS side.

Based on my research, there's some apps can't be deleted on IOS. You can try the methods in the following link to see if it can be deleted. However, if it persists, I suggest contacting Apple support the get more help.

https://www.igeeksblog.com/cannot-delete-apps-on-iphone-ipad/

Note: Non-Microsoft link, just for the reference.

Please check and try the above information and if there's any update, feel free to let us know.

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Hello,

the iPad use the system Automated device enrollment (supervised).

You found in the image, the profil configuration for the iPad supervised.

For me it's all OK, I have activate the Screen Time, it's the same.

I try your test, to install the app and remove without enrollment, it's ok.

When I enroll the ipad, the system block to remove it !

have you another idea ?

thank you

Hello,

the ipad are Automated device enrollment (supervised).

I try to install the app on an ipad without enrollment and remove it... it's ok

After, I enroll the ipad, and the option to remove it's hide !

In the picture, the profile configuration to remove the app...

have you another idea ?

thanks you