Whenever an Office program misbehaves, an Office repair is worth a try:
Word is not allowing me to add copy materials into it, excel is working but word is not.
Word is not allowing me to paste copied materials into it. It acts like it is frozen but excel is working. please help
2 answers
Sort by: Most helpful
-
-
Emi Zhang-MSFT 24,986 Reputation points Microsoft Vendor
2023-02-13T07:56:08.38+00:00 Hi @Smith, Betty W,
Did this problem appear in all Word documents?
I suggest you open Word in safe mode, running the following command: Press Win + R, type "winword /safe" in the blank box, press Enter. If it works fine in safe mode, please check the add-ins in your excel and disable them.
Click File > Excel Options > Add-Ins on the left side of the dialog. Then click the drop-down arrow at the bottom of the dialog box and select "COM Add-Ins" from the list, then click the GO button. What comes up is a list of COM-Add Ins that are loaded and running.
Please read this article and try these methods:
https://video2.skills-academy.com/en-US/office/troubleshoot/word/issues-when-start-or-use-word
Just checking in to see if the information was helpful. Please let us know if you would like further assistance.
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.