Word is not allowing me to add copy materials into it, excel is working but word is not.

Smith, Betty W 0 Reputation points
2023-02-12T18:45:56.3233333+00:00

Word is not allowing me to paste copied materials into it. It acts like it is frozen but excel is working. please help

Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
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  1. John Korchok 5,326 Reputation points
    2023-02-13T00:26:33.5666667+00:00

    Whenever an Office program misbehaves, an Office repair is worth a try:

    https://support.microsoft.com/en-us/office/repair-an-office-application-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b

    1 person found this answer helpful.
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  2. Emi Zhang-MSFT 24,986 Reputation points Microsoft Vendor
    2023-02-13T07:56:08.38+00:00

    Hi @Smith, Betty W

    Did this problem appear in all Word documents?

    I suggest you open Word in safe mode, running the following command: Press Win + R, type "winword /safe" in the blank box, press Enter. If it works fine in safe mode, please check the add-ins in your excel and disable them.

    Click File > Excel Options > Add-Ins on the left side of the dialog. Then click the drop-down arrow at the bottom of the dialog box and select "COM Add-Ins" from the list, then click the GO button. What comes up is a list of COM-Add Ins that are loaded and running.

    Please read this article and try these methods:

    https://video2.skills-academy.com/en-US/office/troubleshoot/word/issues-when-start-or-use-word

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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