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Hello everyone.
I'm working through an issue I'm having with a supervised device that is not updating to the latest version of iOS.
Specifically, 16.3.1. I tried syncing the device, but unfortunatly that did not resolve the issue. The iPad still does not update.
I see that there is an error an error message on the Policy 0x87d13c33 under iPad Device Configuration.
Any help would be appreciated.
@Travis Thanks for posting in our Q&A.
To avoid any misunderstanding, we appreciate your help to clarify something:
1.How did you update the iOS device?
2.For Error code "0x87d13c33", please tell us which policy you configured. If possible, please show us the screenshot.
If there is anything update, feel free to let us know.
@Travis If there is anything update, please don't hesitate to let me know. And we will continue to discuss it.