SCVMM 2019 Service Won't Start

Bert 11 Reputation points
2023-02-15T18:02:31.5066667+00:00

The SCVMM service fails to start and the report.txt file contains the following:

------------------- Error Report -------------------

Error report created 2/15/2023 10:44:07 AM

CLR is not terminating

--------------- Bucketing Parameters ---------------

EventType=VMM20

P1(appName)=vmmservice.exe

P2(appVersion)=10.19.2648.0

P3(assemblyName)=Engine.Adhc.Operations.dll

P4(assemblyVer)=10.19.2648.0

P5(methodName)=Microsoft.VirtualManager.Engine.Adhc.VMMCertificateHelper.UpdateSSLCertificatesAndAssociate

P6(exceptionType)=Microsoft.VirtualManager.Utils.CarmineException

P7(callstackHash)=ba2d

SCVMM Version=10.19.2648.0

SCVMM flavor=C-RTL-AMD64

Default Assembly Version=10.19.2648.0

Executable Name=vmmservice.exe

Executable Version=10.19.2648.0

Base Exception Target Site=140701924601624

Base Exception Assembly name=Engine.Adhc.Operations.dll

Base Exception Method Name=Microsoft.VirtualManager.Engine.Adhc.VMMCertificateHelper.UpdateSSLCertificatesAndAssociate

Exception Message=Failed to update VMM certificates on the server 'SCVMM.Mydomain.com'.

Contact your support personnel for further help.

EIP=0x00007ff823d949b9

Build bit-size=64

Any idea where the problem is? Obviously, it is trying to renew a certificate (at least that is what the message says) but, what certificate is it referring to?

System Center Virtual Machine Manager
Hyper-V
Hyper-V
A Windows technology providing a hypervisor-based virtualization solution enabling customers to consolidate workloads onto a single server.
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  1. XinGuo-MSFT 15,781 Reputation points
    2023-02-16T02:31:17.24+00:00

    Hi,

    Something here might be helpful:

    Renew certificates in System Center 2012 R2 Virtual Machine Manager
    https://support.microsoft.com/en-us/topic/renew-certificates-in-system-center-2012-r2-virtual-machine-manager-0e014f85-7707-c132-4e04-c10f8bc263e3

  2. Razvan Enache 0 Reputation points
    2023-11-23T11:45:17.34+00:00

    Hi,

    It's worth looking over VMM logs located at C:\ProgramData\VMMLogs>

    You will have a SCVMM.xxxxxx file created where you will find the repot.txt file.
    In that file look under the exceptionObject.ToString what is shown there.
    If it's related to SQL command, it could be that the service account used to start the service doesn't have permissions on the DB.

    This could be caused when a failover of the DB has been done and account permissions have not been replicated.
    Check the SQL DB :D

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