How does Azure Open AI handles user input data?

Yiwen Zhu 20 Reputation points Microsoft Employee
2023-02-23T19:52:12.2566667+00:00

We are looking into leveraging Azure OpenAI Service for various tasks such as analyzing Azure customer profiles, internal Azure system logs, etc. We have some concerns about how Azure OpenAI Service handles our data, specifically, the input prompts that might contain user information or our system logs.

We hope to learn more about how Azure OpenAI service protects that information, and preserves privacy, and want to make sure that those data will not be exposed to anyone or be used for retraining the GPT models.

Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
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  1. YutongTie-MSFT 50,866 Reputation points
    2023-02-23T21:21:01.63+00:00

    Hello Yiwen Zhu

    Thanks for reaching out to us, I think below process image explain your question well -

    The diagram below illustrates how your data is processed. This diagram covers three different types of processing:

    1. How the Azure OpenAI Service creates a fine-tuned (custom) model with your training data
    2. How the Azure OpenAI Service processes your text prompts to generate completions, embeddings, and search results; and
    3. How the Azure OpenAI Service and Microsoft personnel analyze prompts & completions for abuse, misuse or harmful content generation.

    Data Flow Diagram for the service

    You may notice there is a Human review session and you may have a question "Can a customer opt out of the logging and human review process?"

    Some customers in highly regulated industries with low risk use cases process sensitive data with less likelihood of misuse. Because of the nature of the data or use case, these customers do not want or do not have the right to permit Microsoft to process such data for abuse detection due to their internal policies or applicable legal regulations.

    To empower its enterprise customers and to strike a balance between regulatory / privacy needs and abuse prevention, the Azure Open AI Service will include a set of Limited Access features to provide potential customers with the option to modify following:

    1. abuse monitoring
    2. content filtering

    These Limited Access features will enable potential customers to opt out of the human review and data logging processes subject to eligibility criteria governed by Microsoft’s Limited Access framework. Customers who meet Microsoft’s Limited Access eligibility criteria and have a low-risk use case can apply for the ability to opt-out of both data logging and human review process. This allows trusted customers with low-risk scenarios the data and privacy controls they require while also allowing us to offer AOAI models to all other customers in a way that minimizes the risk of harm and abuse.

    Diagram of the openai data review process.

    What data does the Azure OpenAI Service process?

    Azure OpenAI processes the following types of data:

    • Text prompts, queries and responses submitted by the user via the completions, search, and embeddings operations.
    • Training & validation data. You can provide your own training data consisting of prompt-completion pairs for the purposes of fine-tuning an OpenAI model.
    • Results data from training process. After training a fine-tuned model, the service will output meta-data on the job which includes tokens processed and validation scores at each step.

    I hope you take a look at the Data, privacy, and security for Azure OpenAI Service document - This article provides details regarding how data provided by you to the Azure OpenAI service is processed, used, and stored. Azure OpenAI stores and processes data to provide the service, monitor for abusive use, and to develop and improve the quality of Azure’s Responsible AI systems. Please also see the Microsoft Products and Services Data Protection Addendum, which governs data processing by the Azure OpenAI Service except as otherwise provided in the applicable Product Terms.

    Azure OpenAI was designed with compliance, privacy, and security in mind; however, the customer is responsible for its use and the implementation of this technology.

    https://video2.skills-academy.com/en-us/legal/cognitive-services/openai/data-privacy

    Microsoft’s GDPR Commitments to Customers of our Generally Available Enterprise Software Products - https://video2.skills-academy.com/en-us/legal/gdpr

    Microsoft Products and Services Data Protection Addendum (DPA) - https://www.microsoft.com/licensing/docs/view/Microsoft-Products-and-Services-Data-Protection-Addendum-DPA

    Please let me know if you still have any concern, I am happy to provide more information and connect you with the relative pm if necessary.

    Regards,

    Yutong

    -Please kindly accept the answer and vote 'Yes' if you feel helpful to support the community, thanks a lot.

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