Finance insights setup: Can't find MS Dynamics ERP Microservices CDS in Azure AD Gallery, says to contact support?

Keanu Cleenewerck 0 Reputation points
2023-02-24T06:40:22.9133333+00:00

Hi,

As the title states, I am trying to set up Finance insights. I'm doing this by following the guide at https://video2.skills-academy.com/en-us/dynamics365/finance/finance-insights/configure-for-fin-insites. The guide says to make sure that the 'Microsoft Dynamics ERP Microservices CDS' app is installed. I checked under all applications and noticed it wasn't. The guide then says to contact support if it isn't installed. It is not clear to me whether it means that I have to contact Microsoft support or whether it means I should contact support for the environment I'm working on?

I tried to look for the app myself in the Azure AD Gallery but I can find no such app, searching by both name and app id. When I couldn't find it there, I figured I'd try to contact Microsoft support through azure, but the options seem to be limited to billing issues and subscription management issues, neither of which apply here unless I'm misunderstanding the subscription management issue type (check screenshot).
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Any help with this would be greatly appreciated as for now I'm stuck until this issue is resolved.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Givary-MSFT 30,251 Reputation points Microsoft Employee
    2023-03-01T04:00:44.8766667+00:00

    @Keanu Cleenewerck Apologies for the delay in reviewing this post, researched on your query, follow the steps mentioned here. As the Application is not found in the portal, we can add it by using PowerShell commands.

    You would need Global administrator permissions to perform these steps.

    Connect-AzureAD

    New-AzureADServicePrincipal –AppId '703e2651-d3fc-48f5-942c-74274233dba8'

    Sign in as the Azure Active Directory Global administrator account when prompted

    Let me know if you have any further questions, feel free to post back, if needed we can connect offline and work on this.

    Please remember to "Accept Answer" if answer helped, so that others in the community facing similar issues can easily find the solution.

    2 people found this answer helpful.