Cannot login to OneNote despite having Office 365 access

Mutsuko Yoshida 0 Reputation points
2023-02-27T21:52:59.3733333+00:00

I have access to Office 365 through my university, which allows me access to all Microsoft features.

However, I cannot create Notebooks within OneNote. Under the "Where" option when creating new files there is a message that reads the following:

"Please sign in with a valid OneDrive or Sharepoint account to create a notebook."

I have signed in and out again, as well as restarted my Mac.

Please let me know if there is any other way to troubleshoot this issue. Thank you.

OneNote
OneNote
A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
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  1. Emi Zhang-MSFT 23,426 Reputation points Microsoft Vendor
    2023-02-28T09:13:26.13+00:00

    Hi @Mutsuko Yoshida,

    What's the meaning of "Where" option?

    Where did you create the Notebook location?

    Make sure the Notebook folder location is locally.

    About the "Where" option, please be a bit more precise to explain the problem or you can upload a screenshot so that I can get more accurate solutions to this problem. I’m glad to help and follow up your reply.

    If the response is helpful, please click "Accept Answer" and upvote it.

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