Surface Hub Power Button only working when in replacement mode

Kennedy Chilufya 0 Reputation points
2023-03-17T10:29:53.7033333+00:00

The power button on our 84'' Surface Hub is not working. The light shows amber. When we change the mode to Replacement PC, the power button is working.

Please advise.

Thank you,

Kennedy.

Windows 10 Hardware Performance
Windows 10 Hardware Performance
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
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  1. Limitless Technology 44,321 Reputation points
    2023-03-20T14:25:14.71+00:00

    Hello

    Thank you for your question and reaching out. I can understand you are having query\issues related to Surface power button.

    Please note that The power button will remain amber in this scenario, and the video input methods will be displayed on the screen (PC, HDMI, VGA, DP).

    Reference :

    https://techcommunity.microsoft.com/t5/surface-hub/power-button-remains-orange/m-p/860979

    --If the reply is helpful, please Upvote and Accept as answer--

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  2. S.Sengupta 18,666 Reputation points MVP
    2023-04-08T00:51:24.58+00:00

    Kindly go through the following: Troubleshoot Surface Hub 2S power issues Go for a Support Request.

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