In InTune, Why do MacOS computers show Encryption Readiness as Not Ready Even when FileVault is Enabled?

N T 0 Reputation points
2023-03-19T06:13:18.3433333+00:00

When I look at a list of computers from the Encryption report, computers running MacOS all show as having "Encryption Readiness" as "Not Ready". Given that this setting has to do with whether or not TPM is enabled or not, and the fact that MACs do not use TPM, what can we do to resolve this. FYI, MACs have a T2 chip which is effectively an improved version of TPM.

Microsoft Intune MacOs
Microsoft Intune MacOs
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.MacOs: A family of Apple operating systems for the Apple Mac line of computers.
76 questions
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Simon Ren-MSFT 31,756 Reputation points Microsoft Vendor
    2023-03-20T07:21:14.1466667+00:00

    Hi,

    Thank you for posting in Microsoft Q&A forum.

    Have the devices been encrypted manually by a user before? Also we can only use Intune to configure FileVault on devices that run macOS 10.13 or later.

    Devices can be identified as Not ready: The device doesn't have full encryption capabilities, but still supports encryption. For example, the device might be encrypted manually by a user rather than FileVault policy through Intune.

    For more information, please refer to:

    Use FileVault disk encryption for macOS with Intune

    Monitor device encryption with Intune

    Thanks for your time. Have a nice day!

    Best regards,

    Simon

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    https://docs.microsoft.com/en-us/answers/articles/67444/email-notifications.html

    0 comments
  2. Simon Ren-MSFT 31,756 Reputation points Microsoft Vendor
    2023-03-23T09:39:36+00:00

    Hi,

    Hope everything goes well. Do you need any further assistance about this issue? If yes, please feel free to let us know, we will do our best to help you.

    If the response is helpful, it's appreciated that you could click "Accept Answer" and upvote it, this will help other users to search for useful information more quickly.

    Thanks for your time.

    Best regards,
    Simon

    0 comments