What is the remove passcode used for in the case of shared iPad in Intune portal?

Khushboo Kumari 97 Reputation points
2023-03-22T11:54:02.4733333+00:00

Hi,

I want to know what is the remove passcode used for in the case of shared iPad in Intune portal?

Microsoft Intune iOS
Microsoft Intune iOS
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.iOS: An Apple mobile operating system.
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Microsoft Intune Configuration
Microsoft Intune Configuration
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Configuration: The process of arranging or setting up computer systems, hardware, or software.
1,785 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. Lu Dai-MSFT 28,366 Reputation points
    2023-03-23T01:23:03.3066667+00:00

    @Khushboo Kumari Thanks for posting in our Q&A.

    Honestly, I don't have shared iOS devices. Based on my research, I find that if there's a passcode compliance policy set, the device will prompt the user to set a new passcode in Settings.

    https://video2.skills-academy.com/en-us/mem/intune/remote-actions/device-passcode-reset#remove-iosipados-passcodes

    It means that it is needed a passcode compliance policy.

    However, compliance policies are not supported in Shared iPads. Based on my understanding, it seems that remove passcode is not supported in shared iPads.

    It is just my thinking. It is suggested to create an online support ticket to get more accurate help about this issue. Here is the support link:

    https://video2.skills-academy.com/en-us/mem/get-support

    Thanks for your understanding.


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