Unable to use Azure Open AI service model via API

Juan Jaspe 100 Reputation points
2023-03-28T20:38:45.01+00:00

I have two deployed models, and until 3/26/2023 I was able to make calls to them with this URL and using my api-key:
https://azureopenai1.openai.azure.com/openai/deployments/davinci_003/completions?api-version=2022-12-01 However, since then I've been getting this error when making calls to either of them:

Both models still work in the Azure Open AI playground.
I have multiple tools relying on these models, all of which had been previously working, and no changes were made to their code.
This is a screenshot of my Open AI Service page where you can see the models deployed:

![User's image](/api/attachments/72ba33d9-8a67-44d8-a1f1-318bda690450?platform=QnA)


Please advice, thank you.
Azure OpenAI Service
Azure OpenAI Service
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
2,936 questions
Accepted answer
  1. YutongTie-MSFT 50,856 Reputation points
    2023-03-28T20:42:22.09+00:00

    Hello @Juan Jaspe

    Thanks for reaching out to us, I am sorry there is an ongoing outage which causes this issue.

    Move the announcement from product team in another post - https://video2.skills-academy.com/en-us/answers/questions/1194004/azure-openai-suddenly-getting-completions-call-fai

    Thanks for sharing the reports, everyone.

    As of the time of writing (3/28, 1:26pm PDT) Azure OpenAI is experiencing an outage that unfortunately manifests as the "operation not supported" errors observed here. The teams responsible are actively working on mitigating the issue and we hope to have requests working again ASAP.

    You can track the status of this issue and mitigation via the notifications view in Azure Portal (https://portal.azure.com -- the notifications "bell" icon in the upper right of the default view) and this should be a direct link: https://app.azure.com/h/BK1G-F80/609f27

    Separately, thank you for pointing out both the inapplicability of the reported error as well as the broken link in the inapplicable error's text; the corrected forward-link (https://go.microsoft.com/fwlink?linkid=2197993, removing an extra / in the URL) does route to the intended page but is still no more applicable to the problem right now. While getting things working again is the highest priority, making these error messages correct and useful is also very important.

    We apologize for the inconvenience and appreciate your patience as we work to restore service as quickly as possible.

    I hope this helps!

    Regards,

    Yutong

    -Please kindly accept the answer if you feel helpful to support the community, thanks a lot.

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