In case of shared iPad, how to update the device software version ?

Khushboo Kumari 97 Reputation points
2023-03-30T05:42:16.6933333+00:00

Hi,

The shared iPad device which is managed by Intune, how to update the device software version?

Thanks!

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  1. Lu Dai-MSFT 28,366 Reputation points
    2023-03-30T06:52:52+00:00

    @Khushboo Kumari Thanks for posting in our Q&A.

    For this issue, we can create a software update policy to make it. Please refer to the following article:

    https://video2.skills-academy.com/en-us/mem/intune/protect/software-updates-ios

    Please note that this feature applies to Supervised devices.

    iOS/iPadOS software updates that you send to a Shared iPad, can install only when there is no user signed in to a Shared iPad session and the device is charging. The iPad must be signed out of all user accounts and plugged into a power source for the device to update successfully.

    Hope it will give you some ideas.


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    1 person found this answer helpful.