why global navigation and header suddenly disappears from viva connections home site deployed on teams

Raphael Ezema 0 Reputation points
2023-03-31T13:51:15.94+00:00

i deployed home site along with viva connections as part of the web part in the home site and later switched the default landing page of the viva connection to the new viva connection new experience. i provisioned another SharePoint site using the SharePoint lookbook and added it as part of my home site global navigation. i have an admin role as ms 365 and SharePoint. i created a new user and gave it a visitors access to the site , as admin if i open my teams to access my deployed home site, it opens but the global navigation and header disappear and if i log in as a visitor, it shows but if I click any link to another SharePoint site it opens outside of teams.

Viva Connections
Viva Connections
A Microsoft Viva module that provides a gateway to a modern engagement experience.
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SharePoint
SharePoint
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
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SharePoint Development
SharePoint Development
SharePoint: A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.Development: The process of researching, productizing, and refining new or existing technologies.
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  1. Vahid Ghafarpour 21,240 Reputation points
    2023-04-28T04:54:01.7533333+00:00

    It sounds like there may be some configuration or permission issues with your Home site and Viva Connections deployment. Here are a few things you can try to troubleshoot the issue:

    Check the site permissions: Make sure that the user has the necessary permissions to access the home site and the other SharePoint sites in the global navigation. Check the site permissions for the Home site, the Viva Connections site, and the other SharePoint sites in the global navigation.

    Check the global navigation settings: Make sure that the global navigation is configured correctly and that the links are pointing to the correct sites. Check the global navigation settings for the Home site and the other SharePoint sites in the global navigation.

    Check the Viva Connections configuration: Make sure that the Viva Connections web part is configured correctly and that the links are pointing to the correct sites. Check the Viva Connections configuration settings.

    Check the Teams settings: Make sure that the Teams settings are configured correctly and that the Home site is set up as the default landing page. Check the Teams settings for the Home site.

    Check the web part permissions: Make sure that the user has the necessary permissions to view the web parts on the Home site and the other SharePoint sites in the global navigation. Check the web part permissions for the Home site and the other SharePoint sites in the global navigation.

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