Cannot connect to Azure Blob storage from MSP360 backup software

Joe Atnip 1 Reputation point
2020-10-07T22:56:49.287+00:00

I get an error message that says "This request is not authorized to perform this operation." when I try to connect to my Azure storage account.

Azure Storage Accounts
Azure Storage Accounts
Globally unique resources that provide access to data management services and serve as the parent namespace for the services.
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  1. deherman-MSFT 35,011 Reputation points Microsoft Employee
    2020-10-07T23:16:09.153+00:00

    @Joe Atnip
    Is the Azure storage account firewall set to allow public access? If not can you confirm the IP address that is running your backup software is allowed through the firewall?

    Also can you confirm how you are authenticating to the storage account? If it is using an RBAC role make sure you have appropriate permissions.

    Hope this helps! If not please let us know and will take a further look.

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