Windows Server 2022 shuts down unexpectedly

Pushkaraj 0 Reputation points
2023-04-06T15:02:17.6466667+00:00

I have recently setup a HP DL 180 Gen 10 server (Part No P35519-B21) running a Windows Server 2022 Standard operating system ROK 16 Core (Part : P46171-371). Windows license is activated. The system was running good for 4 days, after which we have setup/ installed RDS on the server (25 users) using the 120 days grace period. The remote users are using the RDS for accessing Tally software on the main server. After 2 days of building the Active directory and starting RDS, the server has now started abruptly shutting down twice of thrice a day. We logged a call to HP Service and given them the AHS log via iLO. The HPE guys say that the hardware reports and system health are completely normal !!! There is no hardware failure in the AHS report. I am in a fix as to what may be the probable cause of the shut down. Has anyone encountered such a problem or can someone help me with a resolution.

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,515 questions
Active Directory
Active Directory
A set of directory-based technologies included in Windows Server.
6,149 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,367 questions
Windows Server Setup
Windows Server Setup
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Setup: The procedures involved in preparing a software program or application to operate within a computer or mobile device.
245 questions
Windows Server Management
Windows Server Management
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Management: The act or process of organizing, handling, directing or controlling something.
424 questions
0 comments

4 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Dave Patrick 426.4K Reputation points MVP
    2023-04-06T15:05:44.0733333+00:00

    The event logs may provide some clues. In the case of a BSOD then hardware and or drivers are the likely culprit. If HP ruled out the hardware then the firmware, chipset and driver support pack should be revisited.

    --please don't forget to upvote and Accept as answer if the reply is helpful--

  2. Dave Patrick 426.4K Reputation points MVP
    2023-04-06T15:14:22.9033333+00:00

    system shuts down gracefully without any event log.

    This sounds more like the work of some sort of malware or remote scripting.
    --please don't forget to upvote and Accept as answer if the reply is helpful--

  3. AH 5 Reputation points
    2023-04-07T18:39:57.5833333+00:00

    Is there any task in task scheduler? have you check the UPS software if exist? does the RDSusers have acces to shutdown the server?

    0 comments
  4. Chris 0 Reputation points
    2023-11-25T13:24:37.8733333+00:00

    Check your event logs for "The license period for this installation of Windows has expired. The operating system will shutdown every hour." Is your version of Windows "registered"?

    0 comments