AutoPilot - Profile Mismatch

Boopathi Subramaniam 3,281 Reputation points
2020-10-12T09:53:20.583+00:00

Hi,

Few of the Windows 10 1909 devices failed during Autopilot process. Used troubleshooting portal https://video2.skills-academy.com/en-us/mem/intune/fundamentals/help-desk-operators to check it.
Found that AutoPilot-ProfileMismatch error. But it did not say where is the failure.
31589-untitled.jpg

Please help to understand the exact cause for the issue.

Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
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  1. Crystal-MSFT 45,656 Reputation points Microsoft Vendor
    2020-10-13T01:37:44.47+00:00

    @Boopathi Subramaniam , Based on my research, for the error code 80180005, some issue occurs when the computer name prefix is not configured correctly.Please check on this. We can see more details in the following link:
    https://www.moderndeployment.com/intune-hybrid-domain-join-error-80180005/
    Note: Non-Microsoft link, just for the reference.

    Hope it can help.

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