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we have two Intune AD connectors configured on dedicated win 2016 servers. the servers were working fine until Sunday (successful deployment was done on Friday and last sync is on Sunday morning), however now this is failing to sync to Intune. The server still has internet access and the config file updates for proxy setting is still in place. is there any other option to check why it suddenly stopped working. the server event logs are filled with 30122 error logs as below but the proxy configuration is already in place for this.
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@svjs-0437 From your description, it seems Intune AD connector is not synced. Could you confirm is it Intune connector or Azure AD connector? What is affected with the Sync?
Meanwhile, for the event , based on my research, I find some similar links. One is fixed with DNS and the other is install Intune connector on other server instead of DC:
https://techcommunity.microsoft.com/t5/microsoft-intune/hybrid-setup-failure-event-id-30122/m-p/1405520
https://www.reddit.com/r/Intune/comments/fgiyno/autopilot_hybrid_ad_join_failed_error_80180005/
Note: Non-microsoft link, just for the reference.
Please check the above information to see if it can help. If there's anything unclear, feel free to let us know.
this is intune AD connector for hybrid AAD join autopilot activity and as updated these are not on DC server
@svjs-0437 , Thanks for the reply.
For our issue, please check the Intune Connector for Active Directory status in Intune portal. Is it active now?
Also check if the password of the account we used to sign in Intune connection has changed and sign in again to see if the sync will work well.
Hope it can help.
the sync surprisingly works fine now and issue seems autoresolved, i am not able to track from when it started working. the accounts, password or configuration, nothing changed from my end, was there any outage from MS? do we have a channel were such info are tracked?
@svjs-0437 , Thanks for the update. From your description, I know the issue is auto-resolved.
For the previous error, it shows the issue with Intune AD connector to download policy. It can be that the communication between Intune and Connector has some issue. If the issue occurs again, we can confirm it by checking the Intune Connector for Active Directory status in Intune portal. Here is an article for the reference:
https://www.anoopcnair.com/windows-autopilot-hybrid-azure-ad-join-trouble/
Note: Non-microsoft link, just for the reference.
Hope it can help.