Microsoft Partner - How to request payment from an old Dev account

Thales Paz 1 Reputation point
2020-10-12T21:42:38.167+00:00

Hello.

I used to develop Apps for Windows Phone, back in 2013/2014. I made some money with the apps, in this same account email I'm using right now, but the payment proccess was really burocratic with Brazilian banks that time.

There is any way I could get the payment today, via paypal or newer payment options?

I can't reach the payment options in my dev center account anymore, also.

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  1. Roy Li - MSFT 32,731 Reputation points Microsoft Vendor
    2020-10-13T02:20:53.407+00:00

    Hello,

    Welcome to Microsoft Q&A!

    Only the Store team could check your payment from the backend. Please open a free support ticket here to contact the team directly: Contact Us.

    Choose to Contact us, select Dashboard for Topic, and select payout for issue type. Then the team would contact you via email.

    Thank you.


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