unable change picture in PPT2016

Chen Xing 20 Reputation points
2023-04-19T09:01:26.8333333+00:00

As shown in the picture, when I use the PPT change picture tool, there is no response when I click to browse. Is there any way to solve it, thank you. product: Office Standard 2016 64 Bit PPT

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,084 questions
PowerPoint
PowerPoint
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
247 questions
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Accepted answer
  1. Emily Hua-MSFT 27,581 Reputation points
    2023-04-20T05:14:51.2966667+00:00

    Hi @Chen Xing

    How is it going on about this issue?

    Here is a similar thread: The dialog box options for changing the picture in PowerPoint cannot be selected/clicked.

    This issue should be fixed automatically.

    If your issue does not go away, please try the workaround mentioned in the thread above first. Any updates welcome to post back.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  1. Wesley Li-MSFT 4,391 Reputation points Microsoft Vendor
    2023-04-20T07:14:09.45+00:00

    Hello Thank you for posting in our Q&A forum. When the application crashes or fails to run, try running the test in safe mode (run>Power/safety), which only loads limited files and drivers to rule out other causes： https://www.dell.com/support/kbdoc/en-sg/000124344/how-to-boot-to-safe-mode-in-windows-10 If it works fine in safe mode, then try a clean boot: https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd If neither method can solve the problem, it is recommended to change the time period to run the test, or uninstall and reinstall PPT.