This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 85%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
We have an iOS app on intune/company portal with version 1.0.0 . we updated the same app and pushed it to intune with the version 1.0.1 . when users iOS device tried to install the new version of the app,error message is displayed "The latest version of the app failed to update from an earlier version" with error code 0x87D13B9D. How to fix this error so that error goes away and updated app installs on users iOS device automatically ? Both versions of the app working fine. Version 1.0.1 has bigger build number than version 1.0.0 . Edit : it's a LOB app we are deploying
Hi,
Thank you for posting in Microsoft Q&A forum.
1,May we know which app type you are deploying, LOB app or any other app type?
2,If possible, please remove the earlier 1.0.0 version app firstly, and then deploy the later 1.0.1 version app to have a try.
Thanks for your time. Have a nice day!
Best regards,
Simon
If the response is helpful, please click "Accept Answer" and upvote it. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
Hello Simon thanks for reaching out to me. We are deploying LOB. Kindly advise
(removed)
Hi,
Thanks for your reply. How about we remove the earlier 1.0.0 version LOB app firstly via Intune, and then deploy the later 1.0.1 version?
If it doesn't work, with Q&A limitation, it is suggested to open an online support ticket to get the further help. Here is the support link:
https://docs.microsoft.com/en-us/mem/get-support
Thanks for your understanding and hope everything goes well with you.
Best regards,
Simon
Thanks Simon we are deploying it on Monday will let you know how it goes . May also raise a ticket with MS
Hi,
Look forward to hearing good news from you. Have a nice day!
Best regards,
Simon
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 77%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Hi there, The error comes at least once or twice then disappears - app gets updated on users device successfully with latest version from intune/comp portal
Hi,
Thanks for your feedback. If you have any questions in future, we warmly welcome you to post in Microsoft Q&A forum again.
Have a nice day!
Best Regards,
Simon