MSTeams and skypeforlinux hanging on Fedora 32

John Lawlor 1 Reputation point
2020-10-14T10:42:35.977+00:00

MSTeams and skypeforlinux both hang on Fedora 32. I have posted a question about skypeforlinux here:

https://answers.microsoft.com/en-us/skype/forum/all/skype4linux-version-864085-hanging-after-sending-a/e0657b23-7cff-4c5c-bf37-c319e4f3f9e4?rtAction=1602670274035

Logs for msteams are showing: 

Wed Oct 14 2020 11:07:04 GMT+0100 (Irish Standard Time) <92809> -- info -- Focusing main window 
Wed Oct 14 2020 11:07:04 GMT+0100 (Irish Standard Time) <92809> -- info -- Is foreground set to true 
Wed Oct 14 2020 11:07:08 GMT+0100 (Irish Standard Time) <92809> -- event -- flashOnBadgeUpdateEventData: , status: success, scenario: bc5a20de-8cbb-46ff-8777-2b76cba5c020, scenarioName: desktop_flash_taskbar_icon, name: desktop_flash_taskbar_icon, step: start, sequence: 0, delta: 0, scenarioDelta: 0, elapsed: 1074242, stepDelta: 0, vdiMode: 0, eventpdclevel: 2, Scenario.Name: desktop_flash_taskbar_icon, Scenario.Step: start, Scenario.Status: success,  
Wed Oct 14 2020 11:07:08 GMT+0100 (Irish Standard Time) <92809> -- info -- badge count from web: 0 window id: null 
Wed Oct 14 2020 11:07:08 GMT+0100 (Irish Standard Time) <92809> -- info -- browser window id from ips: undefined 
Wed Oct 14 2020 11:07:08 GMT+0100 (Irish Standard Time) <92809> -- info -- StatusIndicatorStateService: Removing NewActivity (current state: NewActivity -> Unknown) 
Wed Oct 14 2020 11:07:08 GMT+0100 (Irish Standard Time) <92809> -- info -- StatusIndicatorStateService: Change status icon from NewActivity to Unknown 
Wed Oct 14 2020 11:07:08 GMT+0100 (Irish Standard Time) <92809> -- info -- Clearing flash for main window 
Wed Oct 14 2020 11:07:08 GMT+0100 (Irish Standard Time) <92809> -- event -- flashOnBadgeUpdateEventData: eRD;BC<0;, status: success, scenario: bc5a20de-8cbb-46ff-8777-2b76cba5c020, scenarioName: desktop_flash_taskbar_icon, name: desktop_flash_taskbar_icon, step: stop, sequence: 1, delta: 1, scenarioDelta: 1, elapsed: 1074243, stepDelta: 1, vdiMode: 0, eventpdclevel: 2, Scenario.Name: desktop_flash_taskbar_icon, Scenario.Step: stop, Scenario.Status: success,  
Wed Oct 14 2020 11:07:09 GMT+0100 (Irish Standard Time) <92809> -- event -- eventData: s::;m::1;a::3, inactiveTime: 0, name: machineState, vdiMode: 0, eventpdclevel: 2,  
Wed Oct 14 2020 11:08:45 GMT+0100 (Irish Standard Time) <92809> -- event -- flashOnBadgeUpdateEventData: , status: success, scenario: 046624e4-430f-4ee1-b0b8-a2d514a8f471, scenarioName: desktop_flash_taskbar_icon, name: desktop_flash_taskbar_icon, step: start, sequence: 0, delta: 0, scenarioDelta: 0, elapsed: 1171294, stepDelta: 0, vdiMode: 0, eventpdclevel: 2, Scenario.Name: desktop_flash_taskbar_icon, Scenario.Step: start, Scenario.Status: success,  
Wed Oct 14 2020 11:08:45 GMT+0100 (Irish Standard Time) <92809> -- info -- badge count from web: 1 window id: null 
Wed Oct 14 2020 11:08:45 GMT+0100 (Irish Standard Time) <92809> -- info -- browser window id from ips: undefined 
Wed Oct 14 2020 11:08:45 GMT+0100 (Irish Standard Time) <92809> -- info -- StatusIndicatorStateService: emit status indicator state change from Unknown to NewActivity 
Wed Oct 14 2020 11:08:45 GMT+0100 (Irish Standard Time) <92809> -- info -- StatusIndicatorStateService: Added NewActivity (current state: Unknown -> NewActivity) 
Wed Oct 14 2020 11:08:45 GMT+0100 (Irish Standard Time) <92809> -- event -- flashOnBadgeUpdateEventData: eRD;, status: success, scenario: 046624e4-430f-4ee1-b0b8-a2d514a8f471, scenarioName: desktop_flash_taskbar_icon, name: desktop_flash_taskbar_icon, step: stop, sequence: 1, delta: 1, scenarioDelta: 1, elapsed: 1171295, stepDelta: 1, vdiMode: 0, eventpdclevel: 2, Scenario.Name: desktop_flash_taskbar_icon, Scenario.Step: stop, Scenario.Status: success,  
Wed Oct 14 2020 11:08:45 GMT+0100 (Irish Standard Time) <92809> -- event -- status: success, scenario: 75e9d280-32fe-4864-a9f7-c4d18ba2de24, scenarioName: desktop_notification_event_manager_show, name: desktop_notification_event_manager_show, step: start, sequence: 0, delta: 0, scenarioDelta: 0, elapsed: 1171361, stepDelta: 0, vdiMode: 0, eventpdclevel: 3, Scenario.Name: desktop_notification_event_manager_show, Scenario.Step: start, Scenario.Status: success,  
Wed Oct 14 2020 11:08:45 GMT+0100 (Irish Standard Time) <92809> -- info -- Not Using OS Service false 
Wed Oct 14 2020 11:08:45 GMT+0100 (Irish Standard Time) <92809> -- info -- Create notification | OS Platform:linux, Release value: 5.8.13-200.fc32.x86_64, Notification type: 17, sourceThreadId: 19:2060d404-b9df-4c7b-b35f-c23ddc446402_c580c743-52e7-4414-8a52-23d23ca4c3ee@unq.gbl.spaces, messageId: 1602670125087, profileType: undefined 
Wed Oct 14 2020 11:08:45 GMT+0100 (Irish Standard Time) <92809> -- event -- isNotificationEnabled: true, isQuietHourSettingEnabled: undefined, notificationType: 17, status: success, scenario: 75e9d280-32fe-4864-a9f7-c4d18ba2de24, scenarioName: desktop_notification_event_manager_show, name: desktop_notification_event_manager_show, step: stop, sequence: 1, delta: 1, scenarioDelta: 1, elapsed: 1171362, stepDelta: 1, vdiMode: 0, eventpdclevel: 3, Scenario.Name: desktop_notification_event_manager_show, Scenario.Step: stop, Scenario.Status: success,  
Wed Oct 14 2020 11:08:45 GMT+0100 (Irish Standard Time) <92809> -- event -- status: success, scenario: aebfa01f-a6b1-47a3-8e2d-31e3bb8fb7bd, scenarioName: desktop_notification_show, name: desktop_notification_show, step: start, sequence: 0, delta: 0, scenarioDelta: 0, elapsed: 1171362, stepDelta: 0, vdiMode: 0, eventpdclevel: 2, Scenario.Name: desktop_notification_show, Scenario.Step: start, Scenario.Status: success,  
Wed Oct 14 2020 11:08:45 GMT+0100 (Irish Standard Time) <92809> -- info -- PurpleNotificationService: new notification received c58ae641-604e-4dae-bd74-9bf34d6c9ba0 
Wed Oct 14 2020 11:08:45 GMT+0100 (Irish Standard Time) <92809> -- info -- [PurpleNotificationService] Showing Linux Notification 
Wed Oct 14 2020 11:10:50 GMT+0100 (Irish Standard Time) <92809> -- event -- status: timeout, scenario: aebfa01f-a6b1-47a3-8e2d-31e3bb8fb7bd, scenarioName: desktop_notification_show, name: desktop_notification_show, step: stop, sequence: 1, delta: 125129, scenarioDelta: 125129, elapsed: 1296491, stepDelta: 125129, vdiMode: 0, eventpdclevel: 2, Scenario.Name: desktop_notification_show, Scenario.Step: stop, Scenario.Status: timeout,  
Wed Oct 14 2020 11:10:50 GMT+0100 (Irish Standard Time) <92809> -- info -- OnErrorOccurred - Description: CNS:Get Method: GET Error: net::ERR_ABORTED 
Wed Oct 14 2020 11:10:50 GMT+0100 (Irish Standard Time) <92809> -- info -- OnErrorOccurred - Description: CNS:Get Method: GET Error: net::ERR_ABORTED
Skype for Business Linux
Skype for Business Linux
Skype for Business: A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.Linux: A family of open-source Unix-like operating systems.
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  1. JimmyYang-MSFT 52,031 Reputation points Microsoft Vendor
    2020-10-15T05:56:12.137+00:00

    Hi @John Lawlor ,

    Do you have any operations before this issue occurred?

    What is your version of Teams for Linux?

    In this case, we recommend you try to uninstall Teams for Linux and reinstall it manually to see if this issue can be fixed: 

    sudo rpm --import https://packages.microsoft.com/keys/microsoft.asc   
sudo sh -c 'echo -e "[teams]\nname=teams\nbaseurl=https://packages.microsoft.com/yumrepos/ms-teams\nenabled=1\ngpgcheck=1\ngpgkey=https://packages.microsoft.com/keys/microsoft.asc" > /etc/yum.repos.d/teams.repo'  
sudo dnf check-update  
sudo dnf install teams

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

  2. John Lawlor 1 Reputation point
    2020-11-04T15:34:06.887+00:00

    Hi @JimmyYang-MSFT

    It's a bit better but the active window just hung again today. 37498-screenshot-20201104-152156.png

    Logs attached

    37477-logs-end.txt

    It won't let me upload the full logs as the file > 3MB.

    John

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