REMOTE DESKTOP

Jaime Garfunkel 0 Reputation points
2023-04-28T17:09:49.67+00:00

Recently my app Remote Desktop for MAC, update but since that, 2 day ago, I can't log into my server, the app send a connection error "Error Code "0=x104", I have being using this app for more than 2 yeas and this is the first time, that I have this connection problem.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Microsoft Intune MacOs
Microsoft Intune MacOs
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.MacOs: A family of Apple operating systems for the Apple Mac line of computers.
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  1. Limitless Technology 44,096 Reputation points
    2023-05-02T14:21:11.12+00:00

    Hello

    The error means that the destination cannot be accessible. You should check name resolution, firewall settings, proxy settings, as it may limit the connection. Also ensure that you are running the latest version of the client.

    If you know the ip address or hostname of the destination computer. you can enter it in "pc name" text box in Microsoft Remote Desktop. Or you can enter it in "ip address" this text box in Microsoft Remote Desktop. To check if ip address or hostname both doesn't work.

    If this worked find before, I consider that you could download and install Microsoft Remote Desktop for Mac latest Version or older version on your MAC to avoid some know issue. Check if it could remote connect.

    Also some information below may helpful to try:

    1, Flush DNS information

    Open CMD and type ipconfig /flushdns and press enter.

    Wait to when it has been done!

    Write down ipconfig /registerdns and press enter.

    Wait 10-15 minutes and try again to connect not using the IP.

    1. Add a dot at the end of the FQDN address

    For example instead of "computer.microsoft.com" use "computer.microsoft.com."

    1. If it is within the same domain, use the .local domain

    Instead of "computer.microsoft.com" use "computer.local"

    --If the reply is helpful, please Upvote and Accept as answer--

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