OneDrive Sync app health devices last synced 1/1/1, 12:00:00 AM

Chris Erick 5 Reputation points
2023-05-01T18:25:25.4766667+00:00

We are seeing many devices in our Microsoft 365 Apps admin center - OneDriveSync app health with the status:

"Last synced: 1/1/1, 12:00:00 AM"

All of our workstations are running macOS, either 13.2 Ventura or 12.6 Monterey.

Does anyone have an idea why it is showing this invalid date?

https://config.office.com/officeSettings/onedrive

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Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
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OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
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  1. AllenXu-MSFT 19,556 Reputation points Microsoft Vendor
    2023-05-02T06:14:01.7233333+00:00

    Hi @Chris Erick,

    Did you set up the OneDrive sync health dashboard successfully on macOS (applying the EnableSyncAdminReports setting to devices)? If you didn't set up it, follow the how-to steps for enabling sync reports on macOS devices in this article: Set up the OneDrive sync health dashboard. It will take up to three days for reports to be available. If the issue still persists, open a support ticket with Microsoft. Make sure that the device isn't powered off during this period so that the sync app can still run and send a health report.

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