PR_INTERNET_REFERENCES is too large and requires streaming. PropertyTooBigException: The object data is corrupted. The value of property [0x1039001f] PR_INTERNET_REFERENCES is too large and requires streaming

Ardan Zaki 236 Reputation points
2023-05-08T03:48:34.39+00:00

Hi, We have some clients received this bounce-back email when trying to reply email.

Delivery has failed to these recipients or groups:

adyxxx@xxxx.net
The email system had a problem processing this message. It won't try to deliver this message again.

Diagnostic information for administrators:

Generating server: EXC-SVR.XXXX.NET

adyxxxx@xxxx.net
Remote Server returned '554 5.6.0 STOREDRV.Submit.Exception:PropertyTooBigException; Failed to process message due to a permanent exception with message The object data is corrupted. The value of property [0x1039001f] PR_INTERNET_REFERENCES is too large and requires streaming. PropertyTooBigException: The object data is corrupted. The value of property [0x1039001f] PR_INTERNET_REFERENCES is too large and requires streaming.'

Original message headers:

Received: from EXC-SVR.XXXX.NET ([XXX:b409:3ca4]) by
EXC-SVR.XXXX.NET ([XXX:b409:3ca4%12]) with mapi id
XXX.1497.044; Fri, 5 May 2023 16:12:03 +0700
MIME-Version: 1.0
Content-Type: text/plain
Date: Fri, 5 May 2023 16:12:03 +0700
X-MS-Exchange-Transport-FromEntityHeader: Hosted
Message-ID: 6ddcea80374148beaaef0b8b099f055f@EXC-SVR.XXXX.NET
Subject: RE: 15 Renewal Project

Has anyone had the same issue?

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  1. Kael Yao-MSFT 37,696 Reputation points Microsoft Vendor
    2023-05-09T02:22:22.84+00:00

    Hi @Ardan Zaki,

    Do the affected messages have a large amount of replies within the same email (in other words, senders and recipients replied to the same message many times)

    If yes, here is a thread which has the similar issue: Bounce Back

    PR_INTERNET_REFERENCES is a history of all message-ids that the message has been associated with. If you forward or reply, it will add the new message-id to the list. That will continue to grow if you continue to reply/forward the message. At some point, it exceeded the 64KB limit on the property. This is by design. So, the solution is to create a new message rather than reply/forward.

    Please see if it applies to your situation.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

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    2 people found this answer helpful.

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