Hi,
It seems like the issue might be specific to that one PC and its configuration. You could try the following steps:
- Check if there are any pending Windows updates and install them.
- Run a virus scan on the PC to make sure there are no malicious programs causing the issue.
- Try disabling any anti-virus or firewall software temporarily and see if the issue persists.
- Check if there are any add-ins or plugins installed in Access that might be causing the issue and try disabling them.
- Check if there are any network or permission issues that might be preventing the users from accessing the files properly.
Best Regards.